Sharon Born

Position: Assistant Manager of Customer Service and Operations

Meet Sharon, a dedicated and experienced customer service professional who has been an invaluable member of the Severna Park Community Center since 2019. With over 15 years of business experience in real estate and contract settlements, Sharon brings a wealth of knowledge and expertise to her role as a customer service front desk representative.
In early 2020, Sharon was recognized for her exceptional skills and promoted to her current position, where she now manages the front desk team and handles various responsibilities such as making appointments and addressing any issues that may arise. Her extensive 35 years of experience in the customer service industry have provided her with a deep understanding of the importance of delivering exceptional service to every patron.

One of Sharon’s favorite aspects of her job is the opportunity to develop connections with the center’s patrons. She takes pride in creating a welcoming and supportive environment where everyone feels valued and appreciated. With a passion for seeing the center flourish, Sharon eagerly anticipates the future growth and success of the Severna Park Community Center, as it continues to be a place where people can gather, play, grow, and thrive.

Outside of work, Sharon has made Severna Park her home for the past 25 years, where she resides with her loving husband Dave and their delightful 11-year-old granddaughter, Nicole. In her free time, she enjoys indulging in her love for reading books, spending quality time with her family, and tending to her beautiful garden.

Sharon’s dedication, experience, and warm personality make her an invaluable asset to the Severna Park Community Center. Whether you need assistance at the front desk or simply want to engage in friendly conversation, Sharon is always ready to provide exceptional customer service and make your experience at the center truly memorable.